Shipping policy

Upper Room Prints - Shipping Policy

Processing Time:

  • Orders are processed within 3-5 business days after payment confirmation. Custom or personalized items may require additional processing time, clearly noted in the item description.

Shipping Costs and Fees:

  • Orders include a standard $3 handling fee to cover packaging materials and processing.
  • Shipping costs are calculated at checkout based on package weight and destination.

Shipping Locations:

  • We ship both within the United States and internationally. International customers are responsible for any customs duties, taxes, or fees.

Local Pick-Up:

  • Local pick-up is available upon request. Contact us directly after placing your order to arrange a convenient time.

Lost or Missing Packages:

  • Please reach out to us within 21 days of shipment for any lost or missing packages, and we'll work with you to resolve the issue promptly.

Contact Information: