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FAQ

What are printable files? And do you offer any printing services?

A printable file is a high resolution PNG, SVG, or PDF file that's sent electronically. Digital files are great because:

• You can print as many times as you want.
• They have a faster turn around time.
• You NEVER have to pay for shipping or wait for item to arrive.

Custom and personalized orders

Prior to making any purchase with my shop please take the time to read through the listing's description, it will contain the information I need from you and any other directions on how to place an order. If you are on a phone you may have to click "Item Details", in a desktop click "+ More" under description.

It takes 1-3 business days or less to finish your draft design. After that I will send the picture for your approval.

Custom changes that are not offered on the listing are welcome but may have an additional charge upwards of a $1 depending on request. The price will be quoted to you before the item has been created.

Can I ask for a customized size, font, etc.?

Yup! Please, contact me for additional information.

How do I send you my pictures?

You can upload them directly on the order OR email them to me at upper.room.sl@gmail.com with your order # in the subject line.

How do I print my Printables?

There are three ways to print:
- Print from your home or office printer
- Email your files to a local print shop, like Staples, Walgreens, Costco or Kinkos
- Upload your art print files online, like Shutterfly.com, Mpix.com or Snapfish.com

Do you offer expedited shipping?

I do but unfortunately at this time it isn't free. If you need something faster than I currently offer please send me a message and let me know.

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